What type of information can be included in "stuffers" sent with billing statements?

Stuffers are additional inserts that can accompany billing statements and serve as a valuable communication tool between utility providers and customers. Including various types of information in stuffers is beneficial for both the utility and the consumers.

Offering details such as departments to call for service helps customers know exactly where to seek assistance, making the process smoother for them when they have inquiries or issues. Providing explanations of utility policy educates customers about their rights, responsibilities, and any changes that may affect them, fostering a better understanding between the utility and the customer. Tips on water conservation not only promote sustainable practices but can also empower customers to manage their water use effectively, which may result in cost savings on their bills.

Therefore, including all these types of information in stuffers meets the goals of enhancing customer service, improving community awareness, and promoting responsible resource use. This comprehensive approach highlights the utility's commitment to customer engagement and responsible management of resources.